CenturyLink Business Disclaimers
Disclaimer & Offer Details
Simple Internet Speed may not be available in your area. Prepay required. Additional taxes, fees, and surcharges apply. Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection. Service and offer are not available everywhere. Offer is available to new, qualifying CenturyLink Simple Internet (“HSI”) customers. CenturyLink provided modem is required for Internet; lease (up to $15/mo. fee) or a one-time purchase option (up to $200) option available, plus a shipping fee for self-install. Self-installation, if available at customer’s location, may be selected at no charge except for the modem S&H fee. A professional technician installation fee (up to $60) will apply, if selected by customer or is required due to network technology at customer location. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept HSI Subscriber Agreement prior to using service. Customer must remain in good standing. Other than promotional rates, plans with monthly rates that don’t change, and monthly rates offered with a term commitment, your monthly rates for services, leased equipment, fees, or surcharges are not guaranteed and may increase during the time of your service. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions. Prepayment: Service will begin on the date your order is completed and full credit or debit card payment is processed. Depending on your location, subsequent prepaid payments will be due either every 30 days or on the same date of each month. Service automatically renews monthly until cancelled by customer. When cancelling service on any day other than the last day of your billing cycle, all monthly rates, fees, and taxes, will apply in full and payments received for unused service will not be refunded or credited to account. To cancel, customer must call CenturyLink customer service center to place the request. Protected Internet: If your modem includes the Protected Internet feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Protected Internet, as will Internet connection issues. If you are unsure whether Protected Internet is working, contact us. OFFER & PRODUCT DETAILS CenturyLink services and offers are not available everywhere. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area at its sole discretion without notice. With some service subscriptions, a credit approval and deposit may be required.